Lane Guide Customers

Attorneys & Trustees

The Lane Guide is used by attorneys and legal departments to facilitate real estate transactions, asset searches, or attachment services. The Guide is an ideal tool for locating the correct location and sending or calling for payoff quotes, beneficiary statements, mortgage discharges, assignments or title transfers, account attachment notices and alike. 

Trustees use the Guide as a creditor directory. To help locate lenders and creditors, both secured and unsecured, for discharges, bankruptcy settlements, and lien releases.  When they have a stack of returned checks, they use Lane Guide to help them locate creditors or quickly find their successor. 

Investigators also use the Guide in conjunction with asset searches and skip-tracing work. Our CD-ROM product allows them to find financial institutions by name, county, city or zip code range. If you have a need to contact financial institutions on a regular basis, Lane Guide is an ideal reference for your legal library.

Recommendation: If you only occasionally contact financial institutions, we recommend our regional printed edition or our Internet edition  For those who frequently contact institutions or need to contact institutions all over the country, we recommend our CD-ROM or Internet versions.

Escrow & Title Officers

Escrow and Title Officers use the Lane Guide to locate the loan servicing centers for payoffs and demands. The escrow officer knows far too well that the address the borrower provides is oftentimes the “payment” address and NOT the actual location of records. Sometimes, the payment address is a third-party which only processes the payment for the institution. Therefore, the escrow professional uses the Lane Guide to determine the correct institution and the appropriate office or department of that institution.

Lane Guide provides street and mailing addresses, telephone numbers for verbal requests and follow-ups, fax numbers for those who may accept faxed payoff statement requests and a schedule of any applicable fees (i.e.: demands, updates, beneficiary statements, assumptions and alike). If the Guide saves you just one escrow delay a year, it has more than paid for itself.

Recommendation: Due to the usual high-volume an escrow company or title company generates (as well as the need to contact lenders nationwide), we recommend our CD-ROM or Internet edition.

Loan Processors

Loan Processors are among our biggest group of users. Processors use the Guide to verify addresses, call for account balances, reconcile credit discrepancies and alike.

Lane Guide lists all financial institutions in one reference which makes the job fast and easy. No more calling from office to office trying to find the address to send a verification. No more delays caused by sending your request to the wrong company or the wrong servicing location. We list service centers, provide rating policies and fees, provide fax numbers and toll-free information lines. The Guide will pay for itself in time and phone expense. The Lane Guide is the best alternative to guesswork!

Recommendation: For moderate to heavy processing volume, we recommend the CD-ROM  of the Lane Guide. For occasional use, the print edition  or Internet edition may be the most cost effective solution.

Mortgage Brokers

Mortgage Brokers use the Guide as a source for finding wholesale lenders. Our “Lenders Index” provides detailed information on wholesale lenders by state and lending category. Listings include Programs, LTV% and Dollar Amounts along with wholesale contact names. This is an ideal source for building new lender contacts as well as keeping track of those you may already know.

Because our Guide lists all financial institutions, it makes an excellent phone directory on the entire lending industry. Now you can find the loan or administrative offices of those lenders you have ONLY heard of. Also, if you process your own loans, the Guide makes an excellent resource for your loan processor.

Recommendation: For moderate to heavy use, we recommend the CD-ROM version of the Lane Guide. For occasional use, the print edition or Internet edition may be the most cost effective solution.