Help Desk

Here you can find links to our customer service sections.

• Frequently Asked Questions ("FAQ's")
  Here you can find information that may answer some of your general customer service questions.

• Legend of Codes & Abbreviations
  Here you can see the legend of symbols and abbreviations used in the Lane Guide products.

• Online Forms
  Here you can find many useful forms to make changes and request services online.

• Charts
  Here you can find some useful charts to help you in your business.

• Downloads
  Here you can find various downloads made available to current and future Lane Guide subscribers.

• Your Online Account
  Here you can manage your online account, change address, password, email and renew your subscription.  Additionally, you can view your online useage statistics.

• Tech Support
  Here you can find solutions to technical support issues concerning the Lane Guide on CD-ROM.

• Industry Links
  Here you can find some industry links you may find useful.

• Lane Guide Online Quick Start Guide  (Word® Format)
  This 9-page guide gives you a quick overview on how the Lane Guide online version works along with some step-by-step search examples and hints.

• United States Master File of Closed Lenders (Word® Format)
  Size: 3566.50KB (3652096 bytes)
  Here you can find the list of all closed lenders.  Information as to their status, date of closure, and successor can be found by subscribing to Lane Guide. (This is an extremely large file and is intended for index by search engines only)